Privacy policy

Effective Date: June 15 2022

Your privacy is important to us! Please read below for valuable information. 

We at RugModern strive to create a trusting and long lasting relationship with our customers. We understand that shopping on our website will ask you for some information so we can fulfill your orders and help you with your home decor needs!

Any personal Information that you voluntarily share with us, such as information that can personally identify you such as your name, email address, shipping address, telephone number,  IP address, social media ID’s and account information will be protected within our platform for use by RugModern only. We may maintain one or more databases to store your Personal Information and may retain it to better serve you and operate services that you opt-in to and as listed in our Terms of Service. We may collect your Personal Information through optional and voluntary submissions such as; receiving our emailed company newsletter, participation on message boards and affiliated social media related platforms, polls and surveys, location, billing and credit information. We reserve the right to store the information unless you voluntarily ‘unsubscribe’, or contact us to remove your Personal Information. 

Why do we have this information? We may use this to: 

  • Meet or fulfill the reason you have provided your information like orders and emails
  • Communicate with you about our Services, announcements and updates
  • Create and manage your account
  • Send marketing materials, advertising and newsletters (don’t miss out!)
  • Respond to queries and concerns in a timely manner
  • Help improve our data and Services including testing, research analysis and development for advertising
  • Verify identity in relation to requests from law enforcements and fraudulent activity
  • Perform any other business purposes that we disclose or set forth in applicable data privacy laws and protection

Of course (and as by law), your Personal Information will not be shared with any other person, business or group and will not be sold, rented, profited on or distributed in any way without your prior consent. 

Usage Tracking. What does this mean??

Shopify.ca/com and RugModern.ca tracks user traffic patterns throughout to best collect analysis to provide a better shopping experience to consumers. It compiles overall usage statistics such as but not limited to, traffic, domain names, browser type, search terms, percentage of purchases and percentage of volunteered Personal Information. This builds a better, tailored shopping experience and overall better service for you. 

Third party advertising management partners such as Google Ads or Google Analysis may help us display collected content and serve interests based advertising on our behalf. That third party may use cookies and tools to collect online information about your activities on our Site so we can monitor the effectiveness of our marketing efforts and pass those savings directly to you. 

Cookies 

As a website provider we use an IP address to help diagnose issues with our server and to help identify you and your shopping cart. We may place a text file called a ‘cookie’ in the browser files on your computer or device. You can refuse cookies by turning them off in your browser or not allowing them in the pop up window depending on how you manage your settings. 

We reserve the right to update and/or change this policy as we continuously work to improve our services. Please refer to the Effective Date listed for the latest version of this policy. By submitting any information post the Effective Date, you are agreeing to any changes and to the current policy in use. 

If you have any questions or concerns please contact us at: customercare@rugmodern.ca

Thank you and happy shopping!

RugModern Inc.